Online Payments - Frequently Asked Questions
Important
To protect your security, please ensure that you close your browser after completing
the online payment process.
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Are My Payments Secure?
The page used to collect personal details such as your name and address is protected
by a digital certificate called a Secure Socket Layer (SSL). The secure-server software
encrypts all sensitive information using industry standard technology. Click on
the padlock icon in the bottom right hand corner of your browser to view certificate
details.
Details collected will only be used for the purposes of order fulfilment, and will
not be passed on or sold to, any other parties.
To protect your security, please ensure you close your browser after completing
the online payments process.
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What Can I Pay for Online?
SOAS currently accepts online payments for:
- Tuition Fee Invoices and Pre-Payment
In the near future we also hope to extend the facility to include other payment
types.
In all cases you will need your student details, account details and a credit or
debit card to make a payment online. The account number will be on the invoice you
have received from the University. Take care to enter all details correctly or your
payment may be rejected or made to the wrong account.
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Can I Make Online Payments if I Live Outside of the UK?
Yes.
Our online payments system has made it possible for people across the world to pay
online 24 hours a day, 7 days a week.
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When is the Online Payments Facility Available?
The online payments facility is normally available 24 hours a day, 7 days a week.
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Which Cards Do we Accept?
We accept all major MasterCards and Visa cards. We do not accept American Express cards.
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I Have Made a Payment but Have Not Received an E-mail Receipt. What Should I Do?
Contact the Finance Department on webpayments@soas.ac.uk. Quote your student ID
and this office will check and confirm that your payment has been successful.
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Why do I get "page cannot be displayed" when I Proceed to Pay?
This is caused by the Internet Explorer browser options, and can be resolved by
adjusting your security settings.
To do this click on Tools --> Internet Options
Switch to the "Advanced" tab and scroll down to "security".
To allow our security measures to work, you will need to tick the boxes associated
with "Use SSL3.0" or "Use TLS1".
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Foreign Language Support
To translate text from these pages from English into a range of other languages
try Google�s Language Tools at http://www.google.com/language_tools?hl=en
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Feedback
If you have any comments or suggestions, please e-mail webpayments@soas.ac.uk
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Contacts
If you have any questions about the online payments facility please contact the
Finance Department or e-mail webpayments@soas.ac.uk
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To protect your security, please ensure you close your browser after completing
the online payments process.
